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Case Studies
Department of Defense
For eight years, Netstar Systems has provided enterprise level SQL Server and Oracle database and open systems administration
support for the Department of Defense. Netstar Systems, Inc remotely supports 9 DoD sites, 40+ enterprise Oracle
applications, and thousands of users. The client's corporate data warehouse alone has more than two terabytes of data.
Netstar Systems, Inc was selected for its Oracle expertise to manage and oversee
all Oracle database environments running on UNIX platforms for the largest financial organization in the world. This DoD client
proved the concept of consolidating its information systems and created a centrally located organization to remotely manage these
worldwide information systems. Netstar Systems' role quickly grew from providing database/system administration
support to development support, business intelligence consulting, data warehousing, web administration, and ePortal architecture
and administration. By consolidating its information technology support, this DoD client has more control over IT operations,
has optimized its own resources, has saved millions of dollars, operates more effectively, and provides much
better customer service to its clients, to include individual soldiers. Related departments and organizations
have since decided to follow suit based on DoD's success.
"The success of the implementation was due to a hardworking team of individuals who were determined to ensure customer
satisfaction at all levels...The team worked hard to keep the project on track and provided continued customer service
to ensure NGA received full functionality and satisfaction..."
- Senior Program Director, RDECOM US Army
"I would like to express my appreciation for the services provided by Netstar Systems...I would like to commend three of these DBAs in particular...Jack, Mike, and Shawn provided support over and above to implement the release while still providing minimal customer
impact. In order to provide the application to the customers as early as possible, Jack, and Mike worked round the clock from May 7 to May 9 to have the release
ready for validation on May 8, and up and running for users on Monday May 10. Such efforts as these are typical of Jack, and Mike implementing,
not only production releases, but in building enterprise testing environments, performance test areas, and development databases. Netstar Systems
has always provided dedicated, skilled, and knowledgeable personnel to support DFAS requirements and should be commended."
- Director, Technical Services Organization, DFAS
Fortune 500 Financial Services Company
Netstar Systems, Inc provides on-demand SQL Server and Oracle subject matter expertise to a multi-billion dollar financial services company
in Dallas, Texas. Although this client contracts most of its IT support to IBM, the client invites Netstar Systems, Inc
to participate in tasks such as installations, upgrades, migrations, capacity planning, and Oracle/UNIX performance
stress testing to supplement the expert support IBM provides.
United States Navy
The US Navy invited Perpetual TechnoNetstar Systems, Inc. to provide remote and on-site Oracle subject matter
expertise. By purchasing a block of hours for specialized support, the Naval Academy had on-demand access
for expertise and support in Oracle database administration and Oracle Application Server 10g. Netstar Systems was able to provide recommendations and hands-on support to help the Navy install,
configure, test, and successfully deploy its Oracle Application Server 10g environment. The client wisely
invested its IT budget to get both specialized consulting support and on-demand support. As a result, the Navy
is able to provide better service to its soldiers.
Major Utility Company
For several years, Netstar Systems has provided expert SQL Server and Oracle database administration and development
support to a major utility company in Texas and New Jersy. Initially, the client sent several employees through Netstar Systems' SQL Server and Oracle database administration training program. Later, the client invited Netstar Systems
to provide on-site SQL Server or Oracle database administration in support of the newly trained employees in an effort to better
manage it production Oracle environment. Netstar Systems consultants provided on-site consulting and
on-the-job training, and conducted a thorough transfer of knowledge that allowed the client's staff to effectively
function on its own. Netstar Systems currently provides .Net development and Oracle development support and augments the client's
existing Oracle DBA team for special database related issues. Netstar Systems also provides remote
SQL Server and Oracle DBA support, maximizing the client's internal IT resources and providing a higher level of proactive support
and response time to minimize impact on customers or monthly billing cycles.
Logistics Company
Recently, a local logistics company implemented Oracle on a Solaris (UNIX) platform to support its internal
operations. Although the clients data is critical, the systems easily accommodated the data workload and everything
seemed to run on its own. A dedicated Oracle database administrator was not required, however, the client soon
realized that the database was not being monitored and maintained on a regular basis. In addition to that, the
client feared that backups were not properly being conducted and that, in the event of a database failure, its
data would not be recoverable. Perpetual Technologies was able to create a solid backup and recovery plan,
stabilize the client's database environment, and performs remote Oracle database administration support, employing 24/7 proactive
monitoring, as well as maintenance on an as needed basis. The cost to the client is minimal, yet ensures database availability, performance,
and recoverability.
© 2005 Netstar Systems, Inc., all rights reserved.
Netstar Systems, Inc.
2050 Collins Blvd., Suite 106
Richardson, Texas 75080
(800)888-8888
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